KAO USA is recalling certain Varieties of Jergens Ultra Healing Moisturizer
Select units of Jergens Ultra Healing Moisturizer could show the presence of Pluralibacter gergoviae, a bacterium which typically poses little medical risk to healthy people. However, people who have certain health problems such as weakened immune systems may be more susceptible to infections. Kao USA is urging consumers to discontinue use of the recalled lotion specified below as a precautionary measure.
Details of the Kao Recall
IDENTIFYING THE AFFECTED PRODUCTS
- Jergens® Ultra Healing Moisturizer, manufactured between October 1, 2021 and October 18, 2021, could be impacted.
- The affected lot codes for the 3 oz size (UPC 019100109971 for single bottles and 019100267114 for pack of 3) can be found on the back of the bottle printed in black ink and begin with the prefix “ZU”:
| ZU712851 | ZU712871 |
| ZU712911 | ZU722881 |
| ZU712861 | ZU712881 |
| ZU722851 |
- The affected lot codes for the 10 oz size (UPC 019100109988) can be found on the bottom of the bottle printed in black ink and begin with the prefix “ZU”:
| ZU722741 | ZU722781 |
| ZU732791 | ZU732811 |
| ZU722771 | ZU732781 |
| ZU732801 | ZU732821 |
What to Do About the Recall
Anyone who has product from a recalled lot should call the Kao USA Inc. Consumer Care Center for a free product coupon at the following number: 1.800.742.8798 or send an email to: [email protected]. (Hours of operation: Monday – Friday, 9AM – 5PM US ET) A postage paid label and plastic bag will be sent to consumers via mail to easily return the product.
You can read more about the recall here
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